kaberett: Sketch of a "colourless, hamsterish"  animal having a paddy. (anxiety creature)
... which I initially ordered two months ago, with one round of "getting the wrong parts shipped to the wrong address because my supplier didn't notice they'd been sent the wrong parts by the manufacturer".

Instead, it brought a "you weren't in" text message from DPD, while I was sat on my sofa, accompanied by a photograph of my old front door.

After a certain amount of faff and back-and-forth and a somewhat hysterical meltdown, I pulled myself together (with lots of help from A) and, informed that I could pick my parcel up from 6:30pm, ran a couple of errands in town and then got the bus over to the middle of bloody nowhere, pushed over a bridge across the railway and a major A-road via the bicycle ramp, and via doing a lot of on-road self-propelling through a business estate in the dark (because business estates don't have dropped kerbs, and when they do they're only at one end of a stretch of pavement, and anyway the pavement's probably got too narrow to be usable at least once in between) made it to the DPD depot. (I did not manage to get on the first bus I attempted to board! Because the ramp extended, then retracted, and then the driver told me No Can Do.)

DPD looked suspicious, disappeared off into the back, faffed, eyed my passport very doubtfully (and the parcel similarly doubtfully), and then handed it over.

It was larger than I was expecting.

I was very tired, and very stressed, and very unhappy, and so I took it and Left and eventually made my way back to a bus stop, and ordered a curry, and picked up curry in town while I was changing buses.

And I got home, and I turned on the lights, and I got together the requisite cutlery and crockery, and I put on A Knight's Tale, and I flomped onto the floor and ate dinner while Baby Heath Ledger smiled at me, and after a minute or two I decided I was sufficiently fortified that I'd better open this parcel, then.

... it became rapidly apparent that, rather than wheelchair parts, it contained a Nintendo Switch.

I was absolutely certain that all the DPD notifications had prominently featured the name of my wheelchair dealership. I was absolutely certain that they were, in fact, intending to send me wheelchair parts instead of a Nintendo Switch, because they sent me photos of them to make sure they were the right ones this time.

I looked at the exterior of the box in some trepidation and found, to my perplexity, that in spite of the Lengthy Ordeal of The DPD Depot On A Business Estate At The End Of A Long Dark Lane and the Dubious Examination of my two (two!) pieces of ID... I had been handed a parcel addressed to someone else.

(It was not until A got home ten minutes ago and gently pointed it out to me that I realised that there is, in fact, a second -- contradictory -- address label, which does list me at the old flat. It's upside down relative to the first one. It's obviously new and flimsy. What, I ask you, the fuck. Can we just use Royal Mail.)

Now the really interesting bit, right, is that I need these parts before tomorrow lunchtime, so I can fit them to the chair of the person they belong to, so she can come over at lunchtime and swap back my chair (that she's got on loan) and take away hers in time for Adam to drive my big chair to Belfast on Sunday.

... he is now, additionally, going to be taking me back to the DPD depot first thing tomorrow morning (because it's a half-hour round trip by car, and a two-hour round trip by bus if they work) to Read Them The Riot Act, and desperately hope that they are somehow able to disgorge the wheelchair parts I ordered two months ago from their murky depths.


The final insult is, of course, that the Nintendo Switch actually cost less than the parts I ordered -- and it's not even a Pokemon: Let's Go bundle.
kaberett: Photo of a cassowary with head tilted to one side (cassowary)
I have registered! This means that, soon, hopefully, I will have journal access again. I believe it also means I am officially a member of aforementioned new institution. As such, I am trying to follow instructions to do... something... relating to an information systems account -- the instructions are really not terribly clear. SO FIRST: upon clicking the link to take you to the new place (which has to be a left click; no opening-in-new-tabs-via-any-other-mouse-buttons permitted around here) you get a pop-up prompt for your log-in details.

And then.

You get.

A second one.

And then the full horror is revealed unto you.

Read more... )

IN SUM: dear Imperial, IE stopped having a controlling market share in browsers used on desktop machines in 2010 what are you even doing AND WILL YOU PAY ME CONSULTING RATES TO DO IT BETTER.
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (swiss army gender)


This here is a screenshot of the Contact Us form of an estate agent I was contemplating arranging a viewing with.

Title (sorry, "Salutation") is not an obligatory field; however, there is no blank option. The choices are, in the order listed on the website:
Mr
Mrs
Miss
Mr & Mrs
Mr & Miss
Dr
Dr & Mrs
Messrs

I-- I don't even know where to start.
kaberett: a dalek stands at the foot of a flight of stairs, thinking "fuck." (dalek)
As it is I have improved it with Pimms, Lashings, and an imminent Lashings performance.

Most of the details are tedious and involve buses and racists and ableism. The following, however, is what actually spilled the day over into FLAMETHROWER.
... as per all of my previous e-mails - see the reference number - I was unable to pay online because of the obligatory title field which *does not list my title* (which every other member of customer support has managed to use: "Mx" is NOT a typo).

When I phoned up I should NOT have been unable to pay for the item: it is a customs item NOT tracked, so should have been held for 21 days, not 18 days.

I am really, really unhappy with the service I have received from you collectively. I appreciate this is not your fault but I do think you should do something to make up for the fact that:
* the delivery card was originally misdelivered to X [Name] Mews rather than X [Name] Street
* the tracking number was illegible
* I was unable to pay online because of your appallingly bad (and transphobic!) form implementation required me to use a title but did not offer my preferred title
* I was unable to collect in person because I am disabled
* I was unable to phone immediately because my combined disabilities
make phonecalls incredibly stressful for me, even without all of the above
* when I DID phone, I was unable to pay *even though I was calling
within 21 days* because your phone structure doesn't take account of the fact that I was calling about a Customs item, with no option to talk to a human who might have been able to sort things out
* I immediately e-mailed you and have spent over a week waiting for
responses, during which time you have returned my item to sender.

I have given you ALL of this information SEVERAL times.

I am really, really unhappy.

-a.
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (swiss army gender)
This is a screenshot of the "Fee to Pay" page on the Royal Mail website. Titles are obligatory. They offer six options, which are given (in order) as: Mr, Miss, Mrs, Ms, Dr, Sir.

This is a screenshot of the Contact Us form to which you are directed if you tell them that you have a problem with a Redelivery or paying a fee. Again, title is an obligatory field. It offers ten options, which are given (in order) as: Mr, Mrs, Ms, Miss, Mx, Dr, Lady, Rev, Lord, Sir.

I. CANNOT. EVEN.

... lol

Mar. 11th, 2013 03:14 pm
kaberett: (zuko-facepalm)
It is hoped that with this new diagnosise of AS [they] will come to view [their] depression as secondary to a life-time of not fitting in and as [they adjust] to having AS [they] will be able to accept [they are] simply different neurologically, and that [they] can feel comfortable in the company of others with AS who [they] may meet in support groups or online. Equally, [they] may come to view [their] motility problems as in part linked to [their] sensory hyper-sensitivity and slowly recover [their] mobility, becoming less dependent or even completely free of [their] wheel-chair, and being able to enjoy walking in the countryside again. This could be explored with the support of a physiotherapist who has an understanding of AS.

Let's be clear: Professor Simon Baron-Cohen, a "leading researcher" (worldwide!) on the topic of autism, has decided that my use of a wheelchair is due not to endometriois-related lower-limb nerve damage, but due to sensory hypersensitivity.

Other hilarious assertions:
  • my (empirically-determined, very obviously) hormone-mediated depression is a result not of my endocrine system and status as an abuse survivor, but of my autism spectrum condition
  • being trans* has nothing to do with dysphoria related to my endocrine system and body, but is instead due to ~not fitting in~
  • ... I was asked about friends. I specified three friends. Their names were rendered Jacosi, [gross misspelling with some phonetic resemblance to potentially identifiable name] and Kashi. These are... not their names. (I'm also gently amused that I was described as being "friendly with" these people: no, these are people I am in principle happy to share living space with, as opposed to "people I really like seeing regularly". So much for their attempts to imply I have no friends...)
  • They refer to me as "she" throughout. They record my gender as "male" and refer to my "non-binary status" (with scare-quotes). Looooooool.


This, ladies gents & everybody else, is his professional opinion on my life.

Suddenly I am feeling less unbalanced about the fact that he was also ascribing my activism and interests to autism. ;)
kaberett: (sokka-facepalm)
... a dev environment for C/C++ under Windows.

On start-up, you get greeted with the following:

Tip of the day


Did you know...


... you shouldn't disable these tips? The tips presented here will give you undocumented information not found anywhere else. If you disable them and want to view them at a later time, select "Help / Tip of the day"...

I then scrolled through some of the tips of the day... and the ones I saw were largely about enabling or disabling features.

I am SO unimpressed. I am probably not unimpressed enough to scrounge up something else, given that I don't want to do much with C++ this week, but WOW.

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