The warranty says "unconditional". Besides, falling a metre onto a hard surface without sustaining damage is explicitly within its capabilities. And they do have a good track record for prompt warranty replacements.
Mmm. I get the impression the rule of thumb is that there are three categories of acceptable behaviour under the warranty:
Anything within spec
Any genuine accident
Anything done by journalists
Given the only way I've ever seen of breaking anything other than the glass on those things involved firearms, I'm guessing they just send her a new handset, replace the glass in her old one and move on.
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regna
(no subject)
Date: 2010-11-01 08:19 am (UTC)(no subject)
Date: 2010-11-01 10:55 am (UTC)I expect she'll be fine.
(no subject)
Date: 2010-11-01 11:16 am (UTC)(no subject)
Date: 2010-11-01 12:08 pm (UTC)- Anything within spec
- Any genuine accident
- Anything done by journalists
Given the only way I've ever seen of breaking anything other than the glass on those things involved firearms, I'm guessing they just send her a new handset, replace the glass in her old one and move on.